Terms & Conditions

Warranty Terms & Conditions

Every tire from the brands we represent carries a five (5) year manufacturing warranty.

Terms & Conditions of Use of the E-commerce System

In compliance with the legal provisions set out in Law No. 4868 on Electronic Commerce and its regulation under Decree No. 1165/2014, SUNSET S.A.C.I.S. makes available to customers and site visitors the terms and conditions for use of the online store, and, in compliance with Art. 7 of that law, discloses the following information:

Provider:SUNSET S.A.C.I.S.
Tax ID (RUC):80028071-7
Business license No.:95814
Address:Km. 1 Avda. San Blas, Edificio Sunset, Ciudad del Este, Alto Paraná, Paraguay.
Contact:www.xbri.com.py, phone 061-500 127 (SAC SUNSET)

Products sold

The main products SUNSET S.A.C.I.S. sells through this store are: imported tires of various brands, sizes and models, as well as wheels in various sizes, truck tarps, and accessories for mounting tires — full details and technical specifications are available on the company's website, www.xbri.com.py, for further reference.

This agreement sets out the general terms of use and purchase of products by the customer on www.xbri.com.py.

Online sales of these products are governed by the following terms:

Your purchase through the Online System (hereinafter, the System) constitutes an agreement (hereinafter, the Agreement) between the Customer and SUNSET S.A.C.I.S. (hereinafter, interchangeably, SUNSET S.A.C.I.S.), which contains the terms and conditions of sale for the products offered through the website www.xbri.com.py.
The Customer accepts the general terms of use of the system through the website www.xbri.com.py, as well as the rights and obligations set out below for each party.
"Customer" means any visitor to the website www.xbri.com.py, whether a registered customer or simply a site visitor.
By accessing www.xbri.com.py, the Customer states that they know, understand and accept these Terms and Conditions.
These Terms and Conditions, and any changes to them, take effect immediately upon publication on this site, with no need for approval by the Customer.
Use of the site by the Customer constitutes acceptance of any changes made to the Terms and Conditions.
You do not need to be a Registered Customer to browse www.xbri.com.py.
To make a purchase through the Site, you must be a Registered Customer and have accepted the Terms and Conditions.
www.xbri.com.py is responsible for keeping confidential the data and information provided by the Customer during the purchase process. The site's security is audited, and we protect against piracy through the "Verified & Protected" and "SiteLock" seals.
"Registered customer" means any individual or legal entity that has completed the registration steps offered on www.xbri.com.py (hereinafter, registered customer).
Registering as a customer is free and voluntary.
Personal information disclosed during registration is fully confidential and will be used solely for business purposes with SUNSET S.A.C.I.S. The Customer is solely responsible for the accuracy of the data provided at registration.
By registering, the Customer states, as a sworn declaration, that they are at least eighteen years of age and legally competent, and agrees that SUNSET S.A.C.I.S. may freely and voluntarily decide whether or not to proceed with the commercial transaction covered by this agreement.
The Customer also agrees that: all information provided under this sales channel and on www.xbri.com.py — including graphics, text, videos and/or any other information published on this site — is the exclusive property of SUNSET S.A.C.I.S.; that this information is provided solely for the purpose of selling products online; and that images or videos featuring the products are for illustrative purposes only, and the Customer should rely solely on the technical specifications of each product purchased.
The Customer is solely responsible for correctly carrying out online purchases, including properly following the System's instructions, their own ability, their computer's configuration, and any other technological factor that could affect the outcome of the transaction.
The Customer may purchase products offered by SUNSET S.A.C.I.S. online through the System, at the quantities, prices, and quality announced at the time the transaction is completed or paid for, via the Bancard POS.
Before buying a product, the Customer should carefully read the product description. If in doubt, they should contact Customer Service (SAC).
Data provided by the Customer for credit card payment will be encrypted for greater security, and it is expressly stated that payments with third-party cards are not accepted.
All prices shown include tax and are subject to change at the commercial discretion of SUNSET S.A.C.I.S. and the terms of this agreement.
Payment for the transaction is made on the site via the Bancard Virtual POS, in local currency (Paraguayan guaraníes).
The availability of products offered on www.xbri.com.py is subject to daily stock movement. SUNSET S.A.C.I.S. guarantees the quantity and price of products once the Customer has placed the order and made payment through the system — that is, once the purchase is completed.
SUNSET S.A.C.I.S. undertakes to deliver the product covered by the transaction at its store at Km. 1, Avda. San Blas, Edificio Sunset, Ciudad del Este.
With the Customer's express authorization, delivery may be made, on the Customer's behalf and at their expense, to a carrier of their choice; once the product is handed over to that carrier, SUNSET S.A.C.I.S. bears no further responsibility. The pickup or shipping note the carrier must provide when collecting the product, together with the corresponding original invoice, will serve as sufficient documentation. The costs of this service, as well as the delivery details, are the sole and exclusive responsibility of the Customer.
The receipt or invoice supporting the transaction will be handed to the Customer together with the product at the SUNSET S.A.C.I.S. store, Km. 1, Avda. San Blas, Edificio Sunset, Ciudad del Este, or will accompany the goods if collected by a carrier, with the Customer's prior authorization.
In accordance with Art. 27 of RG No. 1165/2014, SUNSET S.A.C.I.S. guarantees the consumer's right of withdrawal within the legally established periods, and in accordance with the provider's rights regarding the condition or use of the products covered by the commercial transaction.
If the Customer makes an error at the time of purchase regarding features, brands, models or sizes, the products purchased may only be exchanged within a period of five (5) days from the date of the invoice or payment receipt issued by the Bancard S.A. Virtual POS system. The Customer must request the return through Customer Service (SAC). The request must include the following information: the last four digits of the card used for the purchase, the amount, the purchase date, and the reason for the exchange.
A Customer wishing to make an exchange for the reasons stated in the previous clause must, without exception, deliver the goods to the company at Km. 1, Avda. San Blas, Edificio Sunset, Ciudad del Este, so that the condition and quantity of the product can be verified, before authorization is given to exchange it for another product. The following scenarios may apply: a) another product of equal value and quantity: a credit note is issued referencing the prior invoice number, voiding it, and the exchanged product is then delivered to the Customer or whoever they designate, together with a new invoice; b) another product of greater value: a credit note is issued cancelling the first invoice, and the exchanged product is then delivered to the Customer or whoever they designate, accompanied by a new invoice, once the difference has been paid through the Bancard S.A. Virtual POS system; c) another product of lesser value than the amount paid: once the exchange is authorized, the company must request, in writing, that Bancard S.A. fully reverse the original transaction; once that reversal is confirmed, SUNSET S.A.C.I.S. will notify the Customer, who may in turn verify the reversal online, and then submit a new request for the correct product and its corresponding payment. SUNSET S.A.C.I.S. will, in turn, issue a credit note voiding the prior invoice and issue a new invoice for the new request once the Customer's payment is confirmed via the Bancard S.A. Virtual POS system.
In the case of claims for possible factory defects in the product, SUNSET S.A.C.I.S. guarantees the consumer's rights, subject to prior inspection and a technical report on the condition of the tire; to that end, the Customer must, without exception, file the corresponding claim in a timely manner through Customer Service (SAC) at 061 500 127, and subsequently send the product(s) for technical inspection.
SUNSET S.A.C.I.S. is not responsible for the time that may elapse in completing or finalizing product exchange or return transactions, with respect to any circumstance that may arise, such as delays in delivering the product for inspection, loss of the product, or loss of profit related to the amount paid for the transaction.
SUNSET S.A.C.I.S. is exempt from accepting the return of any product if Customer Service was not notified, if the request is made after the deadline, or under other circumstances set out in clause 29.
The cost of transporting the product, in any of the cases mentioned above, is borne by the Customer.
Under this agreement, the Customer is considered to be sufficiently informed of the terms governing this type of transaction, and undertakes, in the event of any doubt, to direct their questions to Customer Service (SAC) at 061-500 127 or through www.xbri.com.py, refraining from carrying out transactions they cannot fully confirm or feel certain about, particularly regarding payment authorization.
The Customer must at all times refrain from: providing false information or submitting fraudulent orders in their own name or on behalf of a third party; attempting reverse engineering; attempting to edit, modify, filter, tamper with or alter the information contained on www.xbri.com.py; or scraping data, or attempting to store it, from the SUNSET S.A.C.I.S. website.
The Customer may stop using the System at any time by removing any information related to this system from their computer.
Malicious or fraudulent activity detected by SUNSET S.A.C.I.S. in the use of the System fully authorizes the company to cancel the registration or user account, as well as to take whatever legal action is warranted depending on the severity of the case.
SUNSET S.A.C.I.S. is not responsible for problems arising from the use of certain public network connections, viruses on the Customer's access device, or any other type of fraud that third parties may commit through the misuse of technology.
SUNSET S.A.C.I.S. has a customer service center where claims can be made by phone at 061-500 127 / 061-501 508, or directly through www.xbri.com.py.
The Customer may not claim ignorance of this agreement; SUNSET S.A.C.I.S. reserves the right to pursue appropriate legal action in the event its rights are violated.
SUNSET S.A.C.I.S. undertakes to faithfully comply with everything stated above.